Customer satisfaction is our top priority. A lot of care and hard work goes into packing each order and ensuring timely and safe delivery. We don’t accept any returns once the order is purchased.We offer full replacement of products that might be damaged or lost in transit without any additional cost. Please email us at info.maakrit @gmail.com with photographic evidence within 24 hours of the package being delivered to your address. If a refund is applicable, it will be processed within 7 working days. Maakrit reserves the right to cancel any order, for any reason. We may also require additional information to process your order. You will be notified in case your order, or a portion of your order is cancelled. If your order is cancelled, after your credit/debit card has been charged, you will receive the refund in 5-7 working days.